Purpose of this article Ericsson spent $6B on Vonage, we covered it in CXTech Week 47 2021. Simply, they made a mistake through not understanding the programmable telecoms market and the history of telecom APIs in telcos. I made a point in the most recent CXTech Week 31 2023 about how organizational learning in many […]
At the AT&T Developer Summit myaNUMBER gave an excellent presentation of their Telecom API-enabled service, there’s a sweet video demonstration at the end of this article. At the AT&T event I was fortunate to have Voxeo Labs introduce me to the founders of myaNUMBER, John Wantz, Chief Dad, and Kyle Schei, Ops Dad; and we […]
Here is a link to an article on Web APIs are Transforming Enterprise Communications and Collaboration for No Jitter I was asked to contribute. The article reviews the status of web APIs (Application Programming Interfaces): Why they have become so important for enterprise communications and collaboration; the business strategies web APIs enable; some of the […]