The purpose of this CXTech Week 39 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 37 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Here is a link to an article on Web APIs are Transforming Enterprise Communications and Collaboration for No Jitter I was asked to contribute. The article reviews the status of web APIs (Application Programming Interfaces): Why they have become so important for enterprise communications and collaboration; the business strategies web APIs enable; some of the […]