Tag Archives: voice 2.0

Broadband World Forum Summary

The Broadband World Forum is the main telecommunication industry’s event for broadband, drawing thousands of attendees from more than 100 operator companies and all the top broadband vendors.  Keynotes at the event came from industry leaders such as Hans Vestberg, CEO Ericsson, Jean-Phillip Vanot, SVP of Innovation and Marketing for Orange, and Mika Vehviläinen, COO […]

Upcoming Conferences: 4GWE, Broadband World Forum, Oracle SDP in Action

I hope you managed to have an enjoyable summer break.  With the end of the summer holidays comes conference season… At the 4G Wireless Evolution conference next week in LA I’ll be moderating the session “The Ecosystem of Application Developers” (4G1-04), on Tuesday 1st Sept, 2:00-3:15pm.  On the panel will be: Shai Berger, CEO Fonolo; […]

Customer Behavior drives Operators to Open Innovation

Facebook, Google, Amazon, and Yahoo! are continuously offering new services for customers to experience, then refining those services within weeks/months based upon customer feedback.  The typical operator product development process is usually: an opportunity is identified, market research is performed, a project is created once budget can be found, the new product development process runs […]

Application Developer Needs Part 2

As mentioned in the previous article “Open Innovation and Application Developer Needs,” in helping operators understand ways they can harness open innovation I’ve spent most of my time with the application development community understanding their needs.  And getting them in front of operators so operators understand what application developers need, NOT what operators think they […]

Start-ups to Watch: Fonolo, stopping the IVR Hell!

While at the Voice Peering Forum I met an innovative ‘Voice 2.0′ start-up called Fonolo. If you need to call your bank, airline, operator, car rental agency, travel service, or one of those many other companies that waste your time by making you wait on the phone; this service does all the IVR (Interactive Voice […]

Web / Voice / Telco 2.0 Application Developer List

For the passed two years in helping operators and suppliers innovate around the concept of the Telco API, I’ve built a list of web / voice / telco 2.0 application developers that could benefit from the Telco API.  Currently the list is at about 800 companies, but it’s always under revision as there is significant […]

The Telco API: Potential to raise ARPU by up to 36%

I thought it would be timely to share a little more on my perspective of the Telco API, given my attendance at some upcoming conferences around Web/Telco 2.0 where this will be topic of discussion: TeleStrategies Telco + Web 2.0 Service Creation conference were I’m running a pre-conference workshop on “Successful Strategies for SDP Deployment” […]

Findings from SDP Asia 2007

SDP Asia was held in Singapore 26th-29th November 2007.  It’s the 2nd such event Informa has run, and presented a chance to test out some of the ideas I’ve been developing within the US and European markets around the Application Network Interface and its role within the SDP (Service Delivery Platform).  SDP is a broad […]

Is the On Device Portal (ODP) Evolving to Rich Mobile Applications (RMA)?

The term ‘on-device portal’ (ODP) describes ‘thin client’ software that provides a graphical user interface to improve the presentation of content on mobile devices,  addressing the ‘3 Ls:’ Latency, Look-and-feel, and Lack of availability (not always connected). The ODP market remains nascent.  However, we’ve seen this year some significant steps forward with the selection of […]