I show below a sample of a taxonomy of the operators’ developer communities across consumer applications (e.g. widgets), consumer content (music, ring-tones, caller ring back tones, wallpaper), enterprise applications (e.g. field force automation tools) and enterprise IT (that is having enterprise IT departments build apps for their employees only). As discussed in the “Emerging App […]
Amazon provides amazing customer service, I’ve never had to call them through the hundreds of transactions, everything is just there online. Its respectful of my time and lack of patience. Comparing this to my latest TMO (T-Mobile) experience has me wishing Amazon would take over TMO’s customer service. The week before last my wife had […]
Hybrid TV is not new; it’s been within the industry’s lexicon for many years, the transition should not be a surprise. However, for many executives the shift to hybrid TV has been a quiet revolution. Especially given two of the telco industry’s most successful TV deployments, Verizon FiOS (2.9M customers in Q4 2009) and Orange […]
Cloud Services are already a significant market (estimated at $23B this year), and growing rapidly to $43B by 2012. We’ve seen several operators launch cloud computing services, e.g. AT&T, BT, Deutsche Telekom (Zimory exchange), KPN, NTT, Orange, Verizon (CaaS (Computing as a Service) where HP was its main technology partner), and Vodafone. There is a […]
I recently completed a report for Mind Commerce entitled: “IMS (IP Multimedia Subsystem) Status Report: Emerging from the Trough of Disillusionment?” This report provides a valuable independent IMS status report that can help all in the industry have a clear view on its current status and the likely paths operators will take in the evolution […]
IPTV has been a long time in coming. Back in 1991/1992 at BT Labs I helped build one of the first VoD systems over DSL with Gavin Young‘s team. Nearly 20 years later, most of the major telcos have rolled out IPTV, e.g. China Telecom, Deutsche Telekom, and AT&T. Global IPTV customer numbers are at […]
I hope you managed to have an enjoyable summer break. With the end of the summer holidays comes conference season… At the 4G Wireless Evolution conference next week in LA I’ll be moderating the session “The Ecosystem of Application Developers” (4G1-04), on Tuesday 1st Sept, 2:00-3:15pm. On the panel will be: Shai Berger, CEO Fonolo; […]
I’ve reviewed the impact video is having on networks in articles such as : The Mobile Broadband Explosion: Mobile Broadband finally reaches the Tipping Point The Internet’s gone Video: What does that mean to operators? Mobile Broadband and DSL Broadband: How do the customers’ experiences compare? Human Behaviour and Mobile Broadband Pricing One of the […]
The purpose of this article is to review some of the significant developments and trends in the telecom industry through 2008, and look forward into next year on what developments and trends may start to unfold. Open Innovation, Telco API and SDP. A theme of this weblog throughout the year has been Open Innovation, the […]
This article provides a brief summary on Day One of Informa’s SDP Asia conference in Singapore on the 26th November. A preview of the conference was given in this article. With 70 registered attendees and about 55 attendees in the room on Day One, APAC is bucking the trend in conference attendance by showing solid […]