Tag Archives: CXTech

CXTech Week 38, News and Analysis

The purpose of this CXTech Week 38 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 21, News and Analysis

The purpose of this CXTech Week 21 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

Open Source Telecom Software Project Survey

The purpose of this survey is to gather people’s experiences and opinions on using Open Source Telecom Software Projects. I’ll share an anonymized aggregate view of the survey with those that compete the survey. I’ll also present a high-level summary for some of the results at TADSummit EMEA in November, where we have a session on […]

CPaaS Segmentation

In response to many questions over the past year on how different CPaaS (Communication Platform as a Service) providers compare, the general confusion given the rapid increase in the number of providers claiming to be CPaaS, and the likely continuation of that confusion given the evolution of the CPaaS market. I thought it would make […]

CXTech Week 18, News and Analysis

The purpose of this CXTech Week 18 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

CXTech Week 13, News and Analysis

The purpose of this CXTech Week 13 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

CXTech Week 11, News and Analysis

The purpose of this newsletter is to highlight, with commentary, some of the news stories in CXTech Week 11, 2019. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms / Communications, CPaaS, […]

CXTech Week 9, News and Analysis

The purpose of this newsletter is to highlight, with commentary, some of the news stories in CXTech Week 9. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms / Communications, CPaaS, UCaaS, […]

CXTech News and Analysis, Week 8 2019

The purpose of this newsletter is to highlight, with commentary, some of the CXTech news stories from this week (week 8). What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms / Communications, […]

What’s in a name? Part 2.

There’s been quite a bit of debate stimulated by the weblog “What’s in a name? Finding a better handle for Programmable Telecoms“, the related twitter discussion (see below), and lots of other threads over the past month. What’s in a name? Finding a handle for #ProgrammableTelecomshttps://t.co/O1NBSgvQsq FinTech is an excellent handle for financial service innovators. We need […]