The purpose of this CXTech Week 15 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
I was fortunate to be invited to take part in a conversation with Dave Michels and Evan Kirstel, TalkingHeadz. The focus was: what is a CPaaS (Communications Platform as a Service)? I consider the term CPaaS to be as dumbass as Cloud Communications. They were both created when referring to cloud was ‘essential marketing cool’. And […]
You may have missed the announcement from tyntec, on its Inter-Carrier Messaging Service (ICMS). I initially thought so what, just a revamp of their existing platform. But their implicit claim of breaking the Syniverse / SAP duopoly in the US made me do a little digging to understand what’s going on under the hood. You most […]
APIs (Application Programing Interface) in telecoms have a long history, starting in 1998/1999 when Telenor began its Content Provider Access API program and the launch of the Parlay API standards group. With such early beginnings it would be fair to expect APIs in Telecoms to be as, if not more, pervasive than most other industries. […]
Below are a few slides that capture some of the interesting tidbits discussed at Cloud Asia 2011. Asia Pacific (excluding Japan) will grow at 40% CAGR (Compound Annual Growth Rate) over the next 3 years in Cloud services to $5B by 2014. Most Operator’s role in cloud remains unclear Focused on the importance of end-to-end […]
Cloud Asia ran from 30 May – 2 June 2011 in Singapore. It was co-organized by the Infocomm Development Authority of Singapore, who is investing heavily in Cloud to make Singapore a hub for the region, and Informa. In attendance were around 250 delegates from enterprises of all kinds, cloud technology suppliers, cloud service providers […]
Given all the activity in the technology industry: Sun disappearing into Oracle (aka The Borg); HP’s ex-CEO’s escapades with an actress (normally in the joke its a bishop) and then joining The Borg; Microsoft finally getting its PC OS right and making Office 2010 a pleasure to use; Twitter, Facebook and other’s crazy valuations; Wikileaks; […]
Its one of those trends we know is there. Its been there for decades. However, because the trend is constant it gets ignored, its a bit like boiling frog syndrome – ignoring the small changes until its too late and you’re cooked. The trend is the ITization of telecoms. Within the telecoms industry we like […]