The purpose of this CXTech Week 42 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]
The purpose of this CXTech Week 20 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]
The purpose of this CXTech Week 18 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]
The purpose of this CXTech Week 15 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]
Welcome to the CXTech Week 10 Newsletter. The purpose of this post is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls […]
Microsoft built Windows, a platform that enabled people to create cool stuff, like spreadsheets, word processors, lots of enterprise desktop applications. Microsoft copied the high margin cool stuff built on Windows, and soon their software became the default. This is what we’re seeing with Twilio Flex. BTW, browsers were not high margin, hence the delay […]
TADS (Telecom Application Developer Summit) is the ONLY GLOBAL MEETING place for Developers who want to learn, share, code and create with the latest technologies in free and open source telecom software, telecom APIs, unique telecom platforms, and WebRTC. TADS is also for Telcos wanting to discover new services and to understand how to work […]
Most of my working life has been spent building telecom applications within telcos (BT), vendors (Lucent, Cambridge Technology Partners), in my start-up Teltier (mobile presence applications), and working with many tens of telecom application developers as an independent. Based on this experience, telecom application developers exist and are grossly under-served by the telecom industry. A […]
Cloud Asia enters its third year co-organized with Singapore’s IDA (Infocomm Development Authority). Cloud Asia 2013 runs from the 15-16 May 2013 in Singapore. An exciting change from last year’s event is entry to CloudAsia and the co-located Cloud Security Alliance Asian Congress is free for all enterprises, small and medium businesses, and operator users. Here are my […]
Home by 9PM on Saturday from the family vacation and back on a plane at 9AM Sunday for the flight to Las Vegas. On the napkin on the United flight to CES (Consumer Electronics Show) it said “Taking high tech to new altitudes” which was in stark contrast to the United plane (or product as […]