The purpose of this CXTech Week 15 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 37 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
January It was simpler, more linear time in January. A question being discussed was whether Zoom could maintain its current valuation. Growth was without a doubt, but 85% through the rest of 2020 was considered tough, as discussed in CXTech Week 1 2020. Jump to June to see what happened 🙂 We also discussed the […]
The purpose of this CXTech Week 7 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The SDP Global Summit proved again to be the must-attend event. I’ve reviewed Summits from 2013, 2012, 2011 Day 1, 2011 Day 2, and 2011 Highlights on this weblog and you can see they have predicted the course of the industry. This year we ran a post conference workshop on the 20th Sept entitled, “Independent […]
We’ll be giving a pre-conference workshop at the Telecom API event entitled, “All You Wanted to Know About Telecom APIs, But Were Too Afraid to Ask!” This will be a fun, frank and independent review of the market with lots of real-world case studies from Apidaze, Telestax, and Tropo. Introduction We’ve seen in 2013 a […]
The presentations for the post-conference workshop, Independent Review of Telecom APIs, are together and they are exciting. I’m proud and humbled that the world-leading experts listed below are willing to give their time for this post-conference workshop: Dan Burnett, chief Scientist at Tropo, one of the editors of the WebRTC spec, and author of ‘The WebRTC […]