This was my first Astricon in-person. I’d watched the videos and twitter stream remotely in the past. For reviews of Astricon by old-hands, rather than a newb, check out Fred Posner’s review and Dan Jenkin’s review. The power of any open source project is its community, together they make change happen in a market. The community is […]
The purpose of this CXTech Week 44 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]
The purpose of this CXTech Week 43 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]
The purpose of this CXTech Week 32 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]
The purpose of this survey is to gather people’s experiences and opinions on using Open Source Telecom Software Projects. I’ll share an anonymized aggregate view of the survey with those that compete the survey. I’ll also present a high-level summary for some of the results at TADSummit EMEA in November, where we have a session on […]
I was fortunate to be invited to take part in a conversation with Dave Michels and Evan Kirstel, TalkingHeadz. The focus was: what is a CPaaS (Communications Platform as a Service)? I consider the term CPaaS to be as dumbass as Cloud Communications. They were both created when referring to cloud was ‘essential marketing cool’. And […]
Before we start, do not worry about all the acronyms in this potted history of Programmable Telecoms, there is an irreverent acronym list at the end of this weblog to help you through them. And yes, this is a long weblog, at 4k words it should take about 20 minutes to read, but its easy […]
In just over one week’s time the center of the real-time communications world will be Chicago, with TADHack-mini Chicago running over the weekend from the 3rd – 4th October, and the Illinois Institute of Technology Real Time Communications Conference from the 5th – 8th October. I’ve reviewed IIT RTC in 2014 and 2013, the event is […]
The SDP Global Summit proved again to be the must-attend event. I’ve reviewed Summits from 2013, 2012, 2011 Day 1, 2011 Day 2, and 2011 Highlights on this weblog and you can see they have predicted the course of the industry. This year we ran a post conference workshop on the 20th Sept entitled, “Independent […]
We’ll be giving a pre-conference workshop at the Telecom API event entitled, “All You Wanted to Know About Telecom APIs, But Were Too Afraid to Ask!” This will be a fun, frank and independent review of the market with lots of real-world case studies from Apidaze, Telestax, and Tropo. Introduction We’ve seen in 2013 a […]