The purpose of this CXTech Week 14 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]
IM (Instant Messaging) / chat has been around for a long time. Before AIM (AOL Instant Messenger, 1997) and ICQ (Internet Chat Query, 1996), there was the command line function ‘chat’ on unix (early 1980s) which evolved into IRC (Internet Relay Chat,1988); and for the VMS (Virtual Memory System) crowd there was phone (sometime in […]
Following the trend of telecom API consolidation BICS has bought Telesign. I prefer to use the term programmable telecoms, as you can see in the diagram below the market is much more that just APIs. Services using programmable telecoms have become an essential part of the market, and underpin Telesign’s success. BICS (previously known as Belgacom […]
I’ve not attended MWC (Mobile World Congress) for quite a few years, and I’ll not be at MWC 2017. I reviewed back in 2015 some of the reasons in this weblog, MWC is Broken. For this year, you’ll likely see most of the usual faces, but for many of the vendors there will be fewer demos […]
Its that time of year again, the annual pilgrimage to avoid being robbed in Barcelona, and compare 4 or 5 vendors’ radio access networks (RAN) at MWC (Mobile World Congress). Beyond the RAN and its deployment, which the industry does very well, the rest of the stuff at MWC is poorly thought through marketing drivel […]
Its 2015, in case you didn’t notice 😉 IMS is still not pervasive, tier 2 telcos continue to buy NEW soft-switches in preference to IMS as its too expensive / complex, and RCS is nowhere as discussed in this weblog – a big thank you to all the contributors in the comments. VoLTE is making slow, painful […]
RCS (Rich Communication Suite) has failed, we need an RCS reset, according to Dean Bubley its been a Zombie Technology for several years. My conversations with telcos over the past year on RCS have recurrent themes of it being too expensive, too complex, increasingly detached from the market reality, and most importantly has lost the […]
The Next Generation Service Platforms (NGSP) event brings together 3 events: Telecom APIs, Web Real-Time Communications & Legacy Networks Evolution. Given the fragmentation of events it was nice to see an event bringing all the service platform issues under one roof. It ran in Munich, 10-11th June 2014, just after TADHack, it was an interesting contrast […]
It was a funny old IMS World Forum, I found it both uplifting and depressing. Uplifting in the presentations from SK Telecom, Rogers, and Orange as they took control of their future and are delivering business results on service innovation. But also depressing as the telco standards people continue to delude themselves on OneAPI, RCS, […]
It was the first time in 15 years I did not make the annual pilgrimage to MWC (Mobile World Congress). Some of the reasons being: The BS and detachment from market reality of the GSMA which impacts MWC; The ridiculously large event which means I’m spending more time racing between meetings than in meetings; The […]