I’d like to share some of the myths and misconceptions I come across in my travels on telco APIs and more generally service innovation. 1) Twilio and Apigee are used in the same breath, as if they’re the same proposition. Twilio is an API publisher, this article from 2012 explains the difference. There’s a strong […]
I’m often asked where Apple is going with respect to its devices and services. A key to understanding Apple is in general they do not lead on new concepts; rather they copy, but copy much, much better.For example, they were not first to market with MP3 players, but when they did enter that market they […]
At a recent Alcatel-Lucent customer event, Transforming the Customer Experience, I gave a presentation and ran a panel session on The Imperative to Open the Network, the pitch for the session was: “The world has changed drastically over the past 3 years for operators. No longer are they the preferred service provider of their customers. […]
The missed opportunity of the ODP (On Device Portal) has been discussed on this weblog several times. The fact it took Apple to show the industry how to get it right is an embarrassment. Apple’s iPhone has redefined the relationships in the mobile ecosystem. Essentially they have become the service provider and the operator a […]
IPTV has been a long time in coming. Back in 1991/1992 at BT Labs I helped build one of the first VoD systems over DSL with Gavin Young‘s team. Nearly 20 years later, most of the major telcos have rolled out IPTV, e.g. China Telecom, Deutsche Telekom, and AT&T. Global IPTV customer numbers are at […]
In the article Reinventing the On Device Portal – The App Store, I reviewed how Apple’s implementation of its App Store on the iPhone provides a template for operators and how the struggling ODP (On Device Portal) can come into its own. I’ve reviewed the ODP landscape, its struggles and evolution in previous weblog articles. […]
There are 4 main application store provider categories: Operating System: Google Android, Microsoft Mobile Consumer Electronics: Apple, Nokia (Ovi), RIM, Sony, Nintendo, Microsoft Xbox Mobile Storefronts: Getjar, Handango, and in the future Amazon (they’ve already started with Kindle) Operator: Vodafone (Live), OrangeWorld, O2 Active Though the term app store is not entirely correct, as some […]
Overall view of the show: Better than ever to do business. The number of meetings, their quality, and the decisiveness of the people involved was up. MWC (Mobile World Congress) has returned to the days where the focus is business not hype. I hope they can keep this quality and focus in the years to […]