I recently took part in a round-table discussion in London organized by OpenCloud on the changes occurring within the telecoms landscape: how operators need to change to keep up with market dynamics, with a focus on innovation in services and service-charging. This was in conjunction with OpenCloud’s launch of Rhino Sentinel to help operators boost […]
This entry shares some interesting data on the total global telecom revenue gathered in putting together a report I’m currently writing called: “The Services Domain. Market Status, Case Studies and Strategic Analysis.” The term Services Domain is used as the term SDP (Service Delivery Platform) is simply too ill-defined, abused by suppliers, and limits its […]
Voxeo has quietly built over the past 12 years an impressive enterprise voice and messaging business. Their business began in hosted IVR (Interactive Voice Response) where they’ve achieved a leadership position as shown in the Ovum analysis below. However, through their 250k strong developer community they’re really now a leader in communication enabled business processes. […]
Between 1995 and 2010, mobile’s share of the global telecom revenue pie increased from 14% to 63%. In 1995 mobile revenues from emerging markets represented 2% of global telecom revenues, by 2010 it was 28%. In 1995, only 15% of the world’s mobile subscribers were in developing markets. By the end of 2010, 79% of […]
We’ve discussed previously the missed opportunity of operators’ websites in educating customers on all the services they offer. Normally there’s a service name, a terse incomprehensible description, and a monthly price. Its designed to fail in today’s environment when use cases (videos, cartoons, simple text and graphic descriptions), freemium and trial-to-buy business models are essential. […]
We all experience it, dropped calls, inability to connect to the network, garbled voice, painfully slow internet access, etc. Why is the core service still less than completely reliable when its been around for 20 years? The problem in-part is how operators test their network to capture these issues is based on standards created at […]
The vendor keynotes on Day 2 of the Broadband World Forum were again rather dry and focused on why operators should buy more complex networks. A common vendor claim was that a 10% increase in broadband connectivity results in some % increase in GDP (Gross Domestic Product). I have a sneaking feeling that there is […]
The Broadband World Forum continues to grow with attendees from 120 countries, 280 speakers (most were operators), 150 sponsors and exhibitors, 400 service providers and over 7500 attendees. Gavin Whitechurch and his team deserve much respect for transforming BBWF into the Broadband event of the year. At the session I chaired on next generation broadband […]
Day 2 of the SDP Global Summit kicked off as strong as the first day with an Analyst panel including Peter Mottishaw (Analysys Mason) and Shira Levine (Infonectics) the source of many of the market numbers on SDP. Shira showed the SDP market was $2.7B in 2010 and is growing to $5.2B in 2015 with […]
Day 1 of the SDP Global Summit kicked off with an impressive line-up of operator case studies from Michel Burger of Vodafone, Medhat Amer of Mobily, Mohammed Aldhwaiyan of STC and Mario Domingo of Globe. Common themes to their success include: SDP is not a product, it’s a project covering people, processes and technology (an […]