Operators are stranded by a 25 year old operating system, their IN platform. Imagine a web application developer trying to compete in today’s market using Windows 1 as its operating system! Being stranded in the mid 1980s creates a surreal situation. Unfortunately for operators their customers are living in 2009, and their expectations of service […]
Virtualization is a hot topic, made more so by IBM’s potential acquisition of Sun; two leading proponents of virtualization and cloud computing. From an enterprise perspective the drivers for virtualization are saving cost; and improving employee efficiency, manageability of IT and enterprise security. Take for example desktop virtualization, e.g Sun Ray thin clients, it’s your […]
Overall view of the show: Better than ever to do business. The number of meetings, their quality, and the decisiveness of the people involved was up. MWC (Mobile World Congress) has returned to the days where the focus is business not hype. I hope they can keep this quality and focus in the years to […]
Many of the incumbent vendors are bringing their old IN (Intelligent Network) systems to end of life; and in some cases proposing technology that was built 5-10 years ago so is generally based on old or proprietary architectural principles, e.g. Ericsson TSP (Telecom Server Platform) – some of us may remember the TSP announcements made […]
This article provides a brief summary on Day One of Informa’s SDP Asia conference in Singapore on the 26th November. A preview of the conference was given in this article. With 70 registered attendees and about 55 attendees in the room on Day One, APAC is bucking the trend in conference attendance by showing solid […]
Following in the series of market landscapes such as On Device Portal, Fixed Mobile Convergence, Service Management, and a very high level one on Service Delivery Platform (SDP). I’m presenting a richer SDP landscape, however, it is challenging to compare SDPs because of the vast scope of functionality and the numerous definitions that exist. A […]
What is a ‘service delivery architecture’? It really depends upon with whom you are talking. Are they are a vendor trying to sell IMS (IP Multimedia Subsystem), or a Java games download platform; or are they an operator responsible for value-added communication services, IPTV, or content services. Each will likely give quite different answers. Service […]
Starting with a few definitions: Service Fulfillment systems support processes that ensure service providers give requested services to customers in a timely and correct manner, so called Order-to-Cash cycle. Service Assurance solutions monitor service performance based on the customer’s view, not the network manager’s view, based on defined key performance indicators (KPIs), key quality indicators […]
UC (Unified Communications) brings together the communication and data networks of an enterprise. The Innovative Communications Alliance (ICA), led by Nortel and Microsoft, is creating the hype surrounding UC. The purpose of this article is not to discuss UC within the enterprise, rather look at the emerging mobilization of UC and the impact it could […]