Category Archives: Service Platforms

Service Delivery Platform Virtualization

Virtualization is a hot topic, made more so by IBM’s potential acquisition of Sun; two leading proponents of virtualization and cloud computing.  From an enterprise perspective the drivers for virtualization are saving cost; and improving employee efficiency, manageability of IT and enterprise security.  Take for example desktop virtualization, e.g Sun Ray thin clients, it’s your […]

Enabling the Multi-Screen Experience: Case Studies in Third Party Multi-Screen Services

Yesterday (3rd Feb) I gave a presentation at the SCTE (Society of Cable Telecommunication Engineers) Canadian Summit in Toronto on “Enabling the Multi-Screen Experience: Case Studies in Third Party Multi-Screen Services.” In it I reviewed the need for change in how operators create new services, explained the role of Open Innovation, and used a simple […]

If you are an Operator who is not selling iPhones, why haven’t you built your iPhone App already?

In a previous weblog article on “Open Access Service Examples,” one case includes an “Operator Community Widget.”  Where I provided some use cases on how an operator can harness Facebook.  The business model for the operator would be to insert itself into the 16%-20% of online time being spent for social communications; enhancing that experience; […]

Apple App Store: Don’t Forget the iPod Touch is in the Numbers

On the 16th January Apple App Store achieved 500 million downloads, granted most of the downloads are for free applications.  But regardless this is a great achievement and a testament to focusing upon the needs of the customer and application developer.  The Apple App Store was not the first App Store, some of its predecessors […]

IN (Intelligent Network) Returns!

Many of the incumbent vendors are bringing their old IN (Intelligent Network) systems to end of life; and in some cases proposing technology that was built 5-10 years ago so is generally based on old or proprietary architectural principles, e.g. Ericsson TSP (Telecom Server Platform) – some of us may remember the TSP announcements made […]

Case Study of Managed Service Success: IMIMobile

A previous article provided ‘A Managed Services Primer.’ Managed Network Services (MNS, aka Outsourced Network Operations) was a $10B business in ’08, with a CAGR (Compound Annual Growth Rate) of 16%.  Europe accounts for 45% of the market.  The leading supplier in the market, Ericsson, rips-out other supplier’s equipment and installs its own in the […]

Customer Behavior drives Operators to Open Innovation

Facebook, Google, Amazon, and Yahoo! are continuously offering new services for customers to experience, then refining those services within weeks/months based upon customer feedback.  The typical operator product development process is usually: an opportunity is identified, market research is performed, a project is created once budget can be found, the new product development process runs […]

Case Study on the Recipe for Mobile Video Success

I’ve know Liew Kong Nam for many years, since he was in the Singaporean start-up Line Fusion (that name and website is lost to the mists of time), which was bought by Dilithium Networks.  His new venture, Nano Equipment (I’ll use the acronym NE as the name is a legacy issue), is a mobile video […]

Service Delivery Platform (SDP) Asia. Day One

This article provides a brief summary on Day One of Informa’s SDP Asia conference in Singapore on the 26th November.  A preview of the conference was given in this article.  With 70 registered attendees and about 55 attendees in the room on Day One, APAC is bucking the trend in conference attendance by showing solid […]