Call to Action I’ll begin with a quote from a well-known long-time large Telco ex-CEO. “The industry is polluted by Tier-2 and 3 crooks and fraudsters, but there is still tons of work to do with the big guys as well.” Presenting detailed analysis using publicly available facts, that holds some of the industry accountable […]
Continuing our voyage of being an online TV only viewing home, we’re now using Unotelly (thanks Adam). After spending a week earlier this month in the UK visiting family, we really appreciated the quality of the children’s programming with Cbeebies and CBBC, and the kids wanted to continue watching once back in the US. I’ve used […]
At a recent Alcatel-Lucent customer event, Transforming the Customer Experience, I gave a presentation and ran a panel session on The Imperative to Open the Network, the pitch for the session was: “The world has changed drastically over the past 3 years for operators. No longer are they the preferred service provider of their customers. […]