Category Archives: Web / Voice / Telco 2.0

Start-ups to Watch: Fonolo, stopping the IVR Hell!

While at the Voice Peering Forum I met an innovative ‘Voice 2.0’ start-up called Fonolo. If you need to call your bank, airline, operator, car rental agency, travel service, or one of those many other companies that waste your time by making you wait on the phone; this service does all the IVR (Interactive Voice […]

Web / Voice / Telco 2.0 Application Developer List

For the passed two years in helping operators and suppliers innovate around the concept of the Telco API, I’ve built a list of web / voice / telco 2.0 application developers that could benefit from the Telco API.  Currently the list is at about 800 companies, but it’s always under revision as there is significant […]

Voice Peering Forum (VPF) Summary

The VPF has become a must-attend conference for anyone focused on service innovation in telecoms, with over 200 attendees this year, its certainly bucking the trend we’re seeing in conferences closing.  This conference brings together a diverse mix of the telecom value chain: the IP Exchange and data center providers (Terremark, Telx, CRGWest); innovative applications […]

Opening Up the Soft Service Provider: The Telco API (Summary)

Survival is the mother of innovation.  As customer behavior, rather than technology and competition, significantly impacts a service provider’s business, threatening the core revenues; the Telco API (Application Program Interface) is one method for operators to foster innovation on their networks.  The Telco API enables operators to expose capabilities from their networks such as location, […]

Low Cost and Mobile VoIP Study

Technology Appraisals, a consultancy based in the UK, has recently completed a comprehensive global study on “Low Cost & Mobile VoIP.”  The study profiles 30 new mobile players in detail and gives summary tables, illustrations and comparisons. It provides a clear picture of who is in this business, where they come from, where are they […]

Start-ups to Watch: AirG, the Largest Inter-Operator Mobile Community in the World at 20M+ Members

The title is a bit of an oxymoron, how can a ‘start-up’ also be the largest inter-operator mobile community in the World?  I’m being a little loose in the definition of ‘start-up’ as airG is really a profitable, established business.  However, they still have the entrepreneurial zeal of a fresh-face start-up, and being secreted in […]

Upcoming Events, Voice Peering Forum and Sigma Systems User Conference

As requested by reader feedback, I’m providing some foresight on up-coming conferences I’m attending, rather than just reviewing conferences I’ve attended.  For June I’ll be running panel sessions at Sigma Systems‘s first user conference and at the Voice Peering Forum. Sigma Systems‘s first user conference (June 4th-6th, Barton Creek Resort, registration is free), will explore […]

SofNet Day 3

Just summarizing my panel session speech on day 3 of SofNet, “A Pragmatic Approach to Developing IMS-Services.”  I addressed two questions I’m often asked. “Is IMS dead?”  Both Sprint and Verizon are deploying their flavors of IMS for the simple reason they decided voice over EVDO (the CDMA version of 3G) will be supported by […]

SofNet Day Two. A Jungle of Capabilities and a Services Desert

Summarizing day two of SofNet. Panel session, “How Can 21CN Help Make Customers Successful?”  was a who’s who on UK telecom executives with John Cunliffe, Ericsson; John Frieslaar, Huawei; Geoff Hall, Nortel; John-Paul Hemingway, Ciena; Phil Dance, BT; David Soldani, NSN; Andy Stevenson, Fujitsu; and Phil Tilley, ALU.  With so many suppliers in such a […]

SofNet Day One

SofNet brings together three of the main drivers in the telcom industry, NGN (Next Generation Network), Web 2.0 and the telecom service layer (also known as the SDP, Service Delivery Platform).  Now when it comes to the definition of SDP, I’m usually reminded of this quote from “Through the Looking Glass:” `I don’t know what […]