Category Archives: Web / Voice / Telco 2.0

Why operators need an integrated Security Strategy to remain relevant as a service provider, not just a pipe provider

I presented at a recent sales conference for a large security / IT solution provider on the evolution of the telco industry and the role security and protection plays in that evolution.  I show below a cut down version of the slides I presented, removing the discussion on specific market opportunities and actions. In the […]

Case Study on why Ripping out the old IN to put in an open source NG SDP makes business sense

Even though M1 is a small mobile operator, roughly 1M customers, it remains one of the most innovative mobile operators.  M1’s business strategy is simple: to constantly deliver value to its customers by rolling out new and innovative applications and services.  In mid-2008, M1 began its search for a next generation service delivery platform (NG […]

Unmuddling APIs, Developer Communities, Developers, Third Parties, App Stores, App Warehouses, and Widgets…..

Network APIs do not require a developer community.  Its just an API: publish, provide code examples, define the process on how a third party can access the API, and you’re done. Network APIs are not necessary for an operator’s App Store.  For example operators have been selling content and apps on their portals for years, […]

API Management Whitepaper

API Management has been touched upon by several articles in this weblog.  To expand on this topic to help us understand its function and strategic importance to operators I’ve put together a whitepaper with Sonoa Systems, a leading provider of API Management to companies such as MTV Networks, Alcatel Lucent and Guardian Life Insurance.  The […]

An Analogy to Genghis Khan: How to avoid becoming a Vassal (pipe provider) of the Mongolian State (Cloud-based Service Providers)

Last year I was reading Jack Weatherford’s book “Genghis Khan and the Making of the Modern World.”  One of Genghis Khan’s early critical achievements was stopping the inter-clan wars, so the Mongols focused outside Mongolia, and went on to conquer most of the known world.  Taking each city-state in turn through a simple 3 step […]

SDP Asia 2009 27-28 October 2009: Moving to Operational and Commercial Performance Improvement

The 4th annual SDP Asia Conference took place in Singapore from 27-28 October 2009.  It was as well attended as ever, with over 70 attendees from around the region.  Some of the operators presenting at the conference included: Krishna N Basudevan, GM, Information Technology, Aircel Ltd, India; Clark Lam, Director of Service Platforms in Consumer […]

O2 Litmus Application Competition Winners

O2 Litmus just announced the winners of its application competition: Intelligenti Publishing, who takes home the £10k prize; and Two apps shortlisted by a judging panel of O2 customers were: Percula Software’s EventHorizon; and Live TalkBack. Live TalkBack is founded by Matt Millar, who was on my panel session at the Smart Pipes Event in […]

Communication Enables Business Process (CEBP) Status Report

Patrick Murphy (email Pat) has just released an excellent report on the status of communication enabled business processes (CEBP) that is likely to become a reference text in the emergence of this important category for both operators and application developers. The report provides an overview of the CEBP industry relative to Telco APIs and voice […]

Broadband World Forum Summary

The Broadband World Forum is the main telecommunication industry’s event for broadband, drawing thousands of attendees from more than 100 operator companies and all the top broadband vendors.  Keynotes at the event came from industry leaders such as Hans Vestberg, CEO Ericsson, Jean-Phillip Vanot, SVP of Innovation and Marketing for Orange, and Mika Vehviläinen, COO […]

Summary of 4GWE Session: The Ecosystem of Application Developers

At the 4G Wireless Evolution conference earlier this week in LA I moderated the session “The Ecosystem of Application Developers.”  On the panel were: Shai Berger, CEO Fonolo; Kent Winter, SVP Sales Apex Voice TS Ramakrishnan, CTO BubbleMotion; Francisco Kattan, Sr. Director Developer Ecosystem Alcatel-Lucent; and Karl Good, Technical Director Truphone. A video of the […]