The 6th SDP Asia Summit is being held in conjunction with 3 other conferences: Smartphone Applications & Operating Systems (OS) Asia 3rd Mobile Value Added Services Asia OSS/BSS & Convergent Billing Asia The report “The Services Domain. Market Status, Case Studies, Analysis and Recommendations” report discusses the importance of the services domain to the future […]
This weblog has discussed previously the technology bias of the telecom industry given its history. Building a reliable, cost-effective, national network requires significant focus on technology and architecture. However, people need a phone service, so selling isn’t required only marketing, the business side is relatively easy. But when the objective is a service not the […]
Voxeo has quietly built over the past 12 years an impressive enterprise voice and messaging business. Their business began in hosted IVR (Interactive Voice Response) where they’ve achieved a leadership position as shown in the Ovum analysis below. However, through their 250k strong developer community they’re really now a leader in communication enabled business processes. […]
Sycamore Networks has an interesting back-haul compression solution called IQStream. Earlier this year they published some interesting stats in their weblog on the increasing concentration of video traffic, see below. The reason behind this concentration is partially mass-market adoption drives concentration as people tend to ‘follow the herd’ so viral videos have a much bigger […]
We’ve discussed previously the missed opportunity of operators’ websites in educating customers on all the services they offer. Normally there’s a service name, a terse incomprehensible description, and a monthly price. Its designed to fail in today’s environment when use cases (videos, cartoons, simple text and graphic descriptions), freemium and trial-to-buy business models are essential. […]
I was in the UK last week and caught up with the CEO of HTK, Marlon Bowser. HTK Horizon™ is a hosted service (“Software-as-a-Service”) that helps organizations or any size to “sell more and serve better, at lower cost” through highly personalized (‘micro-targeted’) inbound and outbound communication using email, SMS text messaging and interactive voice […]
Urban Airship came to my attention recently, thanks to Sean O’Sullivan, in the rapidly emerging category of push notification aggregation. Push notifications allow developers to send messages directly to customers who have installed their app, even when the app is closed on their device. Its yet another lost opportunity for SMS as operators remain stuck […]
In this article I highlight just a few of the many interesting presentations made at the SDP Global Summit, the slides are shown below. Jose Valles, BlueVia, gave a presentation on the best of the current API recipes: Operators are not attractive to developers because of the sins of the past (e.g. Orange Partner), arrogance […]
The vendor keynotes on Day 2 of the Broadband World Forum were again rather dry and focused on why operators should buy more complex networks. A common vendor claim was that a 10% increase in broadband connectivity results in some % increase in GDP (Gross Domestic Product). I have a sneaking feeling that there is […]
The Broadband World Forum continues to grow with attendees from 120 countries, 280 speakers (most were operators), 150 sponsors and exhibitors, 400 service providers and over 7500 attendees. Gavin Whitechurch and his team deserve much respect for transforming BBWF into the Broadband event of the year. At the session I chaired on next generation broadband […]