The SDP (Service Delivery Platform) Global Summit 2012 takes place in Rome from the 11th-14th September. On Tuesday the 11th September is the API focus day. I recently founded a Telecom APIs group on Linkedin, its generating some interesting discussions such as: Discussion on “Is WAC Dead?” Survey on “The recently specified OMA RCS APIs?” […]
Previous weblog articles have discussed the importance of Telco APIs across the whole tail, not just the long tail. I find myself repeating the following too often for my liking, “Do not focus on the API, that’s just a piece of technology, an enabler, the key is understanding the value contained within a telco and […]
Much is made of the Telco’s natural fit in delivering IT Solutions to SMB (Small Medium Business), and hence the much touted Cloud Service Broker opportunity for telcos. I am a small business, and this assumption doesn’t ring true. Telcos in my experience struggle with the SMB segment because they are structured to sell pre-packaged […]
Here is a link to an article on WebRTC (Web Real Time Communication) for No Jitter I was asked to contribute. Already some great comments on the article, for example from Glen Sykes on the issue of global addressing as mentioned in the article.
In reviewing operators’ attempts to build / expand their enterprise ICT (Information and Communication Technology) business, given market pressures in the consumer sector, it’s interesting to see the variation in performance. A common theme for those telcos successfully making the move or expanding on an existing business is the focus on vertical knowledge. Vertical knowledge, […]
A recent WSJ article “Talking Less, Paying More for Voice” discussed the fact that usage of voice is in decline; and identifies some of the culprits for the decline: The iPhone, SMS, Yelp, Facebook, email, young people dominate everything and they do not call anymore, and other web services. While most of these are true […]
Yesterday I made my first WebRTC call to Lance Berks (of HollyConnects fame) using FrisB from the latest Chrome browser, and after that went on the explore a number of services available using WebRTC. So I thought I’d start to compile a list of interesting start-ups with WebRTC-based services. A previous weblog article provides a […]
Wadaro, a start-up to watch, has been discussed in a number of previous weblog articles. They’re now deployed across a number of operators and the tip of a very large iceberg of results from monitoring the network as the customers’ experience it are described here. For reasons of confidentiality the networks these results were gathered […]
Operators must focus on ways to improve communications success to remain relevant as the customer’s primary communications service provider, that’s the one that gets paid rather than giving it away. From my projects I have lists of hundreds of services operators could launch to improve on the basic communications experience, including the one mentioned below. […]
An API (Application Program Interface) is a great way to expose services or data from your company for use by your company, customers, partners and independent innovators, that is across the tail as discussed in the SDP Asia article. Doing cool stuff isn’t limited to people who code for a living which the term developer […]