In previous articles I’ve discussed the three dimensions upon which a customer pays: cash, time/attention and privacy. As we’re seeing with Facebook and Google’s problems, society is starting to realize the value of privacy – businesses of all sizes should be even more concerned. Google has caused significant market disruption using a very old business […]
Hybrid TV is not new; it’s been within the industry’s lexicon for many years, the transition should not be a surprise. However, for many executives the shift to hybrid TV has been a quiet revolution. Especially given two of the telco industry’s most successful TV deployments, Verizon FiOS (2.9M customers in Q4 2009) and Orange […]
The Crunchies are to technology what the Oscars are to Hollywood. The awards celebrate the best tech accomplishments of 2009. Voting is now on for the third Crunchies award ceremony on Friday January 8, 2010 at 7:30 pm the Herbst Theater in San Francisco. I’ve reviewed HomeCamera before in this article. The HomeCamera webcam security […]
At the 4G Wireless Evolution conference earlier this week in LA I moderated the session “The Ecosystem of Application Developers.” On the panel were: Shai Berger, CEO Fonolo; Kent Winter, SVP Sales Apex Voice TS Ramakrishnan, CTO BubbleMotion; Francisco Kattan, Sr. Director Developer Ecosystem Alcatel-Lucent; and Karl Good, Technical Director Truphone. A video of the […]
The Smart Pipes conference had about 80 attendees from across the value chain; not just operators, suppliers and consultants. In attendance were Steve Glagow, head of Orange Partner; Pieter Knook, head of Vodafone Internet Services, Sune Jakobsson, Telenor Open Services; James Parton, head of O2 Litmus; plus many more operators. As well as leaders from […]
Operators are stranded by a 25 year old operating system, their IN platform. Imagine a web application developer trying to compete in today’s market using Windows 1 as its operating system! Being stranded in the mid 1980s creates a surreal situation. Unfortunately for operators their customers are living in 2009, and their expectations of service […]
Virtualization is a hot topic, made more so by IBM’s potential acquisition of Sun; two leading proponents of virtualization and cloud computing. From an enterprise perspective the drivers for virtualization are saving cost; and improving employee efficiency, manageability of IT and enterprise security. Take for example desktop virtualization, e.g Sun Ray thin clients, it’s your […]
Following up on my presentation at eComm last week, I was asked to provide a little more background on my comment about the three degrees upon which customers pay. They pay on three dimensions: cash, time and privacy; creating a ‘Customer Pay-Space.’ It’s important to remember with the non-cash dimensions (time and privacy) value is […]
Only a few years ago application developers were spurned by VCs as not being able to generate the returns they seek: ‘only platforms could do that.’ Now there’s a $100M fund for just iPhone apps. Application developers were also subject the vagaries of operators’ new product development teams, who are expert on what will not […]
In a previous weblog article on “Open Access Service Examples,” one case includes an “Operator Community Widget.” Where I provided some use cases on how an operator can harness Facebook. The business model for the operator would be to insert itself into the 16%-20% of online time being spent for social communications; enhancing that experience; […]