Tag Archives: presence

Startups to Watch: Apigee, API Management

At the start of this year I created a white-paper around API management for Apigee (previously called Sonoa Systems).  Apigee is a 65-employee company with 55 engineers (10 working on the Facebook team), run on $40 million in funding from Bay Partners, Third Point Management Partners, Norwest Venture Partners, Juniper Networks and SAP Ventures. Its […]

Broadband World Forum 2010, October 26-28th, CNIT La Defense, Paris, France

With a new child at home I’ve been limiting travel, well trying to, so this year only the two most important conferences in my calendar are attended: Mobile World Congress (MWC) in Feb and Broadband World Forum (BBWF) in October.  Informa have taken over BBWF so their massive conference machine, and in particular Gavin Whitechurch, […]

Where next for operators’ service innovation?

I’ve been a long time proponent on the importance of APIs (Application Program Interfaces) to operators’ evolving business models, in fact, of APIs for any web based business model as discussed in this API Management Whitepaper. However, time is moving on and operators continue to struggle with implementing the basics given their business model (charge […]

API Management Whitepaper

API Management has been touched upon by several articles in this weblog.  To expand on this topic to help us understand its function and strategic importance to operators I’ve put together a whitepaper with Sonoa Systems, a leading provider of API Management to companies such as MTV Networks, Alcatel Lucent and Guardian Life Insurance.  The […]

Why Telco’s Continue to Loose Customers’ Hearts

Apologies for the gap in publishing, with the birth of my son, Liam, on the 28th Nov, and a rush of end of year projects; I’ve just not had the time.  But with the holidays coming up, I have a backlog of material to publish Today I had an experience that is critical to a […]

The Three Dimensions across which customers pay: ‘Customer Pay-Space’ or a 2 State System?

Following up on my presentation at eComm last week, I was asked to provide a little more background on my comment about the three degrees upon which customers pay.  They pay on three dimensions: cash, time and privacy; creating a ‘Customer Pay-Space.’  It’s important to remember with the non-cash dimensions (time and privacy) value is […]

Examining the Breadth of Capabilities Operators can expose through the ANI (Application Network Interface)

The Application Network Interface (ANI) is an interface through which operators can expose capabilities from their networks to third parties such as single sign-on, location and presence.  At SDP Asia I gave a presentation on “Examining the importance of the SDP to an Operator’s Web / Voice / Telco 2.0 strategy” where I covered a […]

Unified Communications, the Enterprise, the Mobile Phone and the Threat to Mobile Operators

UC (Unified Communications) brings together the communication and data networks of an enterprise.  The Innovative Communications Alliance (ICA), led by Nortel and Microsoft, is creating the hype surrounding UC.  The purpose of this article is not to discuss UC within the enterprise, rather look at the emerging mobilization of UC and the impact it could […]