Tag Archives: iPhone

Beware Investment Analysts Hearlding the Mobile Internet as the Next Wealth Creation Cycle

I’ve had several people talking to me about how the mobile internet is the next wealth creation cycle, a new category of equal importance to the creation of the internet.  When I respond with, ‘There is no such thing as the mobile internet, only mobile access to the internet.  Calling it the mobile internet is […]

Quantifying the Extent to which US Mobile Operators are not Customer Centric

Previous articles have raised the problem of poor customer service from US mobile operators based on my own experience, with the punative charging regime that severely limits the trust customers place in operators for experimenting with new services. I was chatting yesterday with Ed Finegold from Validas, who help consumers and companies save on their […]

SDP Asia 2009 27-28 October 2009: Moving to Operational and Commercial Performance Improvement

The 4th annual SDP Asia Conference took place in Singapore from 27-28 October 2009.  It was as well attended as ever, with over 70 attendees from around the region.  Some of the operators presenting at the conference included: Krishna N Basudevan, GM, Information Technology, Aircel Ltd, India; Clark Lam, Director of Service Platforms in Consumer […]

Cricket’s MyHomeScreen shows the industry how to take on the Consumer Electronics and Operating System App Stores

In the article Reinventing the On Device Portal – The App Store, I reviewed how Apple’s implementation of its App Store on the iPhone provides a template for operators and how the struggling ODP (On Device Portal) can come into its own. I’ve reviewed the ODP landscape, its struggles and evolution in previous weblog articles.  […]

Is There Any Money in Service Exposure for Consumer Services? + Smart Pipes Conference (18-20 May) Update

There’s a great saying from Benjamin D’Israeli, ‘There’s lies, damned lies and statistics.’  To read the press, you’d think the trillion dollar telecommunications industry has been shaken to its core by Apple, a $33B consumer electronics company.  In April 2009 the Apple app store achieved 1B ‘application’ downloads in 9 months, estimates vary on the […]

If you are an Operator who is not selling iPhones, why haven’t you built your iPhone App already?

In a previous weblog article on “Open Access Service Examples,” one case includes an “Operator Community Widget.”  Where I provided some use cases on how an operator can harness Facebook.  The business model for the operator would be to insert itself into the 16%-20% of online time being spent for social communications; enhancing that experience; […]

Apple App Store: Don’t Forget the iPod Touch is in the Numbers

On the 16th January Apple App Store achieved 500 million downloads, granted most of the downloads are for free applications.  But regardless this is a great achievement and a testament to focusing upon the needs of the customer and application developer.  The Apple App Store was not the first App Store, some of its predecessors […]

Discussion on Webinar “Telco adoption of Web 2.0 principles and open innovation for rapid application development”

On the 30th October I gave a webinar entitled “Telco adoption of Web 2.0 principles and open innovation for rapid application development.” The presentation is shown below: Telco Adoption Of Web 2.0 & Open Innovation Issue 1 View SlideShare presentation or Upload your own. (tags: at&ts devcentral app… business) The webinar was also recorded, and […]

Webinar on “Telco adoption of Web 2.0 principles and open innovation for rapid application development”

On the 30th October I’ll be giving a free Telestrategies webinar entitled “Telco adoption of Web 2.0 principles and open innovation for rapid application development.” The pitch for the webinar is: “The battle is intensifying between telcos, consumer device manufacturers (e.g. iPhone and Sony PS3) and web-based services (e.g. Google) in the delivery of services […]

An Industry at the Crossroads: Mobile World Congress 2008 Summary

Overall My impression of MWC (Mobile World Congress, nee 3GSM) is it was quieter than last year, less hype and less people; however, the organizers claim attendance was up 3000, perhaps they were all the pick-pockets?  I think the industry is at a crossroad, in my discussions with operators internet access is the product that’s […]