The purpose of this CXTech Week 12 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]
Before we start, do not worry about all the acronyms in this potted history of Programmable Telecoms, there is an irreverent acronym list at the end of this weblog to help you through them. And yes, this is a long weblog, at 4k words it should take about 20 minutes to read, but its easy […]
Ivelin and I have known each other for many years; he’s the classic technology entrepreneur with a brain that can hop between deep technology discussions to a business discussion without a moment of hesitation. He founded Mobicents an Open Source VoIP Platform to help create, deploy, manage applications integrating voice, video and data. He is […]
Unified communications is not new, its been around for nearly a decade. My start-up Teltier 10 years ago was promoting services such as missed call summary, instant conferencing and messaging, as well as unified communications (UC). There’s nothing like being painfully too early to market 🙂 Unified communications is the integration of real-time communication services […]
UC (Unified Communications) brings together the communication and data networks of an enterprise. The Innovative Communications Alliance (ICA), led by Nortel and Microsoft, is creating the hype surrounding UC. The purpose of this article is not to discuss UC within the enterprise, rather look at the emerging mobilization of UC and the impact it could […]