The purpose of this CXTech Week 25 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Back in September 2012 I published this report “TV Delivery Evolution: Hybrid TV, Over The Top (Internet) TV and TV Everywhere (Multi-Screen) TV. Status Report and Projections 2012-2017.” A friend recently asked if they could buy the report, so I reread the material, and I was surprised at how far we have moved in the […]
A complete rewrite of the TV Delivery Evolution Report is now available, its now titled: “TV Delivery Evolution: Hybrid TV, Over The Top (Internet) TV and TV Everywhere (Multi-Screen) TV. Status Report and Projections 2012-2017.” The table of contents, figures and introduction are available to download here and shown at the bottom of this article. […]
Back in March an article on this weblog reviewed the challenges in cutting the payTV cord: the difficulty in receiving the FTA (Free To Air) service, in the end we gave up as we couldn’t get it working at a reasonable cost; and through the process discovered we were trapped in a 2 year contract […]
Over the past few years I’ve interviewed hundreds of operators and suppliers in the TV distribution industry on deployment experiences, market requirements, competitive landscape, and technology trends. In the document below I bring a sample of some of my work in this space examining the evolution of Hybrid and Over the Top TV. If you’d […]
Hybrid TV is not new; it’s been within the industry’s lexicon for many years, the transition should not be a surprise. However, for many executives the shift to hybrid TV has been a quiet revolution. Especially given two of the telco industry’s most successful TV deployments, Verizon FiOS (2.9M customers in Q4 2009) and Orange […]
I presented at a recent sales conference for a large security / IT solution provider on the evolution of the telco industry and the role security and protection plays in that evolution. I show below a cut down version of the slides I presented, removing the discussion on specific market opportunities and actions. In the […]
Even though M1 is a small mobile operator, roughly 1M customers, it remains one of the most innovative mobile operators. M1’s business strategy is simple: to constantly deliver value to its customers by rolling out new and innovative applications and services. In mid-2008, M1 began its search for a next generation service delivery platform (NG […]
Network APIs do not require a developer community. Its just an API: publish, provide code examples, define the process on how a third party can access the API, and you’re done. Network APIs are not necessary for an operator’s App Store. For example operators have been selling content and apps on their portals for years, […]