Video in operators has a long history. In the beginning, AT&T built the first Picturephone system in 1956; by 1964 the “Mod 1” was tested between exhibits at Disneyland and the New York World’s Fair. The trial results indicated that people found the picture distracting for most conversations, and were not prepared to pay significantly […]
Following in the series of market landscapes such as On Device Portal, Fixed Mobile Convergence, Service Management, and a very high level one on Service Delivery Platform (SDP). I’m presenting a richer SDP landscape, however, it is challenging to compare SDPs because of the vast scope of functionality and the numerous definitions that exist. A […]
At the start of April I wrote about the consolidation in the service management space and the major trends of: Consolidation of functionality. Just like enterprise IT, as mature functions are subsumed. For example, once upon a time a service provider would buy a VoIP fulfillment platform, now multi-service fulfillment is the norm. Emergence of […]
HomeCamera enables people to securely see what’s going on at home without being an expert in geeky stuff like DDNS (Dynamic Domain Name System), NAT (Network Address Translation) and port forwarding, which are generally required for the home surveillance solutions on the market today. HomeCamera aims to be an easy-to-use home surveillance system, with any […]
Starting with a few definitions: Service Fulfillment systems support processes that ensure service providers give requested services to customers in a timely and correct manner, so called Order-to-Cash cycle. Service Assurance solutions monitor service performance based on the customer’s view, not the network manager’s view, based on defined key performance indicators (KPIs), key quality indicators […]