The purpose of this CXTech Week 4 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 19 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]
Where are the Telecom API millionaires? We all know about the Apple App Store and Google Play millionaires. Flappy Bird being a recent in a long long line of developer successes. But in Telecom APIs, where are the AT&T Developer Program Millionaires? The question is fair, though its comparing apples and oranges. The successes in […]
Ivelin and I have known each other for many years; he’s the classic technology entrepreneur with a brain that can hop between deep technology discussions to a business discussion without a moment of hesitation. He founded Mobicents an Open Source VoIP Platform to help create, deploy, manage applications integrating voice, video and data. He is […]
I asked Jonathan Bell, VP Marketing at OpenCloud, some questions around TADS (Telecom Application Developer Summit), I’ll be doing this with the TADS sponsors, to understand the rich diversity of desires driving TADS, a grassroots initiative by people and businesses committed to creating a profitable and sustainable telecom application developer ecosystem. What excites you about […]
I’ll be in London next week (3-5 Dec) at the Telco Big Data and Real Time Analytics Summit, it’s the first time this conference has run, and I think presents an important opportunity to cut through all the hype and BS we’re seeing on Big Data. The conference itself is packed with operator presentations sharing […]
Overall Summary The fog of ‘hype / BS’ and ‘strategic consulting organization misdirection’ lifts, revealing a focus on real business coupled with an eye to long term survival. The conference was packed with quantified API case study successes. The end of this weblog has some slides with a few highlights from the conference. The biggest […]
The SDP (Service Delivery Platform) Global Summit 2012 takes place in Rome from the 11th-14th September. On Tuesday the 11th September is the API focus day. I recently founded a Telecom APIs group on Linkedin, its generating some interesting discussions such as: Discussion on “Is WAC Dead?” Survey on “The recently specified OMA RCS APIs?” […]
The Policy Control and Real-Time Charging Conference ran from the 24th-26th April 2012 at the Krasnapolsky Hotel, Amsterdam. The conference included operator presentations / case studies from Swisscom, Reliance, Turkcell, Vodafone, KPN, and Orange. I ran a post-conference workshop on the 26th April entitled “Policy Control and Charging Workshop: An Independent and Quantified Review,” the […]
An operator is composed of three domains: Network, IT and Services. Historically we’ve treated the services domain as something that can be solved by a piece of technology, called the SDP (Service Delivery Platform). This has resulted in the industry’s slow response to the competitive threats of web-based service providers, which are now starting to […]