Introduction Businesses in LATAM are being subjected to 250%, 267%, and 6600% price increases for international A2P SMS as global aggregators squeeze out the local aggregators. And we’re seeing even local A2P SMS price increases of 1125%. I’ve been hearing quite a few complaints about SMS pricing in Latin America from brands and local aggregators. […]
The purpose of this CXTech Week 3 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
I’ll be attending TVXperience World from July 16-17 in New York City. It’s nice to have a conference on my backdoor. The conference will examine how multiscreen is influencing the evolution of the TV User Experience. It’s an important issue for telcos, cablecos, broadcasters, content producers, OTT TV providers, as well as the many device […]
Much is made of the Telco’s natural fit in delivering IT Solutions to SMB (Small Medium Business), and hence the much touted Cloud Service Broker opportunity for telcos. I am a small business, and this assumption doesn’t ring true. Telcos in my experience struggle with the SMB segment because they are structured to sell pre-packaged […]
Cloud Services are already a significant market (estimated at $23B this year), and growing rapidly to $43B by 2012. We’ve seen several operators launch cloud computing services, e.g. AT&T, BT, Deutsche Telekom (Zimory exchange), KPN, NTT, Orange, Verizon (CaaS (Computing as a Service) where HP was its main technology partner), and Vodafone. There is a […]