The purpose of this CXTech Week 34 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Voxeo Labs announced today the availability of Ameche, a Communications Platform as a Service (cPaaS) that delivers “Apps in your Calls™” to stabilize and grow voice, video, messaging, and value added service revenues, an over $1 trillion market. Ameche is a developer platform that provides the tools, execution environment and revenue models for a new […]
The analogy I’m drawing here is between an operator’s IN platform and an enterprise’s / web service provider’s application server. The Intelligent Network (IN) enables both fixed and mobile operators to differentiate their proposition by providing value-added services in addition to the standard voice and messaging telecom services such as PSTN, ISDN and GSM services […]
I would like to thank Jeroen Visser from BT for his suggestion of this article to explain SOA, SDP and IMS; and then explain how they fit together. Service Oriented Architecture Defined SOA (Service Oriented Architecture) has emerged as a successful integration framework for BOSS (Business and Operational Support Systems) within operators. We are now […]
What is a ‘service delivery architecture’? It really depends upon with whom you are talking. Are they are a vendor trying to sell IMS (IP Multimedia Subsystem), or a Java games download platform; or are they an operator responsible for value-added communication services, IPTV, or content services. Each will likely give quite different answers. Service […]