Summarizing day two of SofNet. Panel session, “How Can 21CN Help Make Customers Successful?” was a who’s who on UK telecom executives with John Cunliffe, Ericsson; John Frieslaar, Huawei; Geoff Hall, Nortel; John-Paul Hemingway, Ciena; Phil Dance, BT; David Soldani, NSN; Andy Stevenson, Fujitsu; and Phil Tilley, ALU. With so many suppliers in such a […]
SofNet brings together three of the main drivers in the telcom industry, NGN (Next Generation Network), Web 2.0 and the telecom service layer (also known as the SDP, Service Delivery Platform). Now when it comes to the definition of SDP, I’m usually reminded of this quote from “Through the Looking Glass:” `I don’t know what […]
Starting with a few definitions: Service Fulfillment systems support processes that ensure service providers give requested services to customers in a timely and correct manner, so called Order-to-Cash cycle. Service Assurance solutions monitor service performance based on the customer’s view, not the network manager’s view, based on defined key performance indicators (KPIs), key quality indicators […]
Overall My impression of MWC (Mobile World Congress, nee 3GSM) is it was quieter than last year, less hype and less people; however, the organizers claim attendance was up 3000, perhaps they were all the pick-pockets? I think the industry is at a crossroad, in my discussions with operators internet access is the product that’s […]
I attended the FierceMarket’s IMS Executive Summit 2007 on the 19th and 20th September. The agenda included keynote presentations from Stuart Elby, Vice President, Network Architecture, Verizon; Mark Kaish, Vice President of Voice Development and Support, Cox Communications, and Narothum Saxena, Senior Director of Advanced Technology and Systems Planning, US Cellular. Learning from the event […]
FMC is a tired term. Some operators and quite a few enterprises are fed-up of listening to ill-formed, technology-centric FMC pitches. Taking a simplistic view, when a consumer has a mobile phone, why do they need FMC? With virtually unlimited ‘night and weekend’ rates they already have cheap calling at home. For an enterprise, when […]
About 2 years ago I did a couple of projects around the SCIM (Service Capability Interaction Manager). It’s an illusive component within the IMS (IP Multimedia Subsystem) standards, because it’s only described in one paragraph of the 3GPP R7 (3rd Generation Project Partnership Release 7) standards issued earlier this year. The SCIM isn’t standardized, it’s […]