The purpose of this CXTech Week 13 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Happy New Year! The purpose of this CXTech Week 1 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here […]
Just before the New Year I received a Cease and Desist from Tata Communications, the owners of TCR. It’s a warning that threatens potential legal action. In this case, the release of conversations between a US carrier and TCR, now owned by Tata communications, on planned election interference. I’ve attached the cease and desist document, […]