Simple Example of Extending Telcos Services with WebRTC

At the WebRTC Workshop during the Rich Communication event in Berlin at the end of October, Juan from Solaiemes mentioned they were building an SDK for their WebRTC-Telco gateway to demo a range of services. They completed it last month and have been demoing some simple services, in this weblog they focus on enabling a […]

HireIQ Revolutionizes Interviews with Telecom APIs

Continuing the series of companies running their business on Telecom APIs, I interviewed Kevin Hegebarth, Vice President, Marketing and Product Management at HireIQ.  HireIQ’s SaaS-based on demand interviewing and assessment solutions improve hiring efficiency, lower attrition, and improve workforce performance.  When Kevin explains their proposition to me it was obvious, and that’s the power of […]

Textizen, Public Engagement using Telecom APIs

I had the good fortune to talk with Serena Wales, CTO of Textizen, about how they are using SMS to encourage people to be more involved in their communities, non-profits and local government.  Textizen uses SMS because of its ubiquity to engage people through surveys, over 90% of Americans have text. Textizen began at a […]

BBWF 2013: History keeps repeating itself…

Better late than never, I’ve finally got around to the BBWF (Broadband World Forum) summary.  No 2014 trends weblog this year, its simply become too passé.  I’ll likely do something in the summer on trends. BBWF is a great litmus test across the whole of the telecom industry.  This year the theme that hit me […]

Telecom API Conference, 11-13th November, London

The first ever Telecom API conference ran in London from 11-13th November.  We ran a packed pre-conference workshop (see picture opposite) entitled, “All You Wanted to Know About Telecom APIs, But Were Too Afraid to Ask!” with about 30 attendees from around the world.  Presentations included Tropo, Apidaze and Telestax.  Below are the slides presented […]

TADS Summary: Building the Telecom Application Developer Ecosystem

The Telecom Application Developer Summit took place from 21-22 Nov 2013 in Bangkok, the slides are now available here, the videos and photos will be available soon.  TADS is much more than just 2 days in Bangkok.  Our objective with TADS is to help build the telecom application developer ecosystem from the grassroots, to expand […]

Rich Communications – Time for Change!

At the Rich Communications event in Berlin, we ran a pre-conference workshop on WebRTC that included Tim Panton from Westhawk, Victor Pascual Avila from Quobis, Juan Mateu from Solaiemes, and myself.  The material from the workshop is show below.  It was a packed day, with the realization that an RCS strategy that does not include WebRTC […]

Questar using Telecom APIs to Improve Customer Experience Management

I had the opportunity recently to chat with Mark Kovatch, Vice President Sales at Questar, about his experience in using Telecom APIs.  Questar is the name behind many of the Customer Experience Management programs of the big brands.  Founded in 1985 they pioneered the “sales receipt survey.”  For those in the US, whenever you go […]

The Tropo Developer Network

Tropo have launched the Tropo Developer Network (TDN), it’s a community of technical and business experts collaborating to bring Tropo-powered apps to new customers and markets around the world.  If you have built a service focused on say the UK market, TDN can help you to take that service to other markets in say the […]

Mojo Lingo Guest Post, The Voice of the Telecom Application Developer

Guest post from Ben Klang of Mojo Lingo on the Telecom Apps Ecosystem from a developer’s perspective. At Mojo Lingo, we build voice applications that work like magic. That means we’re focused on one thing: happy users communicating effortlessly in real-time. Today I want to talk about the Telecom App landscape from our perspective, as […]