Tag Archives: questar

Questar using Telecom APIs to Improve Customer Experience Management

I had the opportunity recently to chat with Mark Kovatch, Vice President Sales at Questar, about his experience in using Telecom APIs.  Questar is the name behind many of the Customer Experience Management programs of the big brands.  Founded in 1985 they pioneered the “sales receipt survey.”  For those in the US, whenever you go […]