An operator is composed of three domains: Network, IT and Services. Historically we’ve treated the services domain as something that can be solved by a piece of technology, called the SDP (Service Delivery Platform). This has resulted in the industry’s slow response to the competitive threats of web-based service providers, which are now starting to […]
We’re reaching an interesting stage in operators’ attempts to remain relevant to customers beyond voice and internet access, which still remains a nice business, yet commoditization continues, albeit at a slower pace than most have predicted. The slow pace shows the strength of state-granted duopolies / oligopolies. Though we’re seeing a mounting chorus in the […]
The Smart Pipes conference had about 80 attendees from across the value chain; not just operators, suppliers and consultants. In attendance were Steve Glagow, head of Orange Partner; Pieter Knook, head of Vodafone Internet Services, Sune Jakobsson, Telenor Open Services; James Parton, head of O2 Litmus; plus many more operators. As well as leaders from […]