Tag Archives: games

TelstraOne Experience: ODP Re-Emergence?

Earlier this week I discovered Telstra have launched an integrated storefront experience called the TelstraOne Experience: across the phone’s features, web, content, games, customer relationship management, and all the other services they provide.  Critically, its front-and-center of the customer’s phone experience and aimed at one-click access.  See picture and video below on its operation.  Its […]

The Emerging App Store Ecosystem

There are 4 main application store provider categories: Operating System: Google Android, Microsoft Mobile Consumer Electronics: Apple, Nokia (Ovi), RIM, Sony, Nintendo, Microsoft Xbox Mobile Storefronts: Getjar, Handango, and in the future Amazon (they’ve already started with Kindle) Operator: Vodafone (Live), OrangeWorld, O2 Active Though the term app store is not entirely correct, as some […]

Customer Behavior drives Operators to Open Innovation

Facebook, Google, Amazon, and Yahoo! are continuously offering new services for customers to experience, then refining those services within weeks/months based upon customer feedback.  The typical operator product development process is usually: an opportunity is identified, market research is performed, a project is created once budget can be found, the new product development process runs […]