The purpose of this CXTech Week 39 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 24 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 31 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
In a previous weblog article, “Unmuddling APIs, Developer Communities, Developers, Third Parties, App Stores, App Warehouses, and Widgets…..” I discussed the confusion around the terms and set out some of the categories of third parties that could use operators’ APIs: Enterprises (e.g. where an enterprise’s IT developer may want to use presence for their corporate […]
The Cable Labs Summer Conference was held at Keystone Colorado. Its a gathering of the North Amercia cable industry, its similar to the Mobile World Congress for meeting with many of the industry’s execs as you walk between meetings. Given most MSOs do not directly compete, there’s lots of friendly and open discussions on technical […]