The purpose of this CXTech Week 39 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
I’m seeing a resurgence in telco CPaaS (Communications Platform as a Service) initiatives. However, I’m seeing mistakes being repeated from the past, important learning points from successful telco CPaaS programs being ignored, and a broader misunderstanding on the role a telco plays with CPaaS in their countries of operation. Hence the focus of this weblog […]
We’ve changed the date for TADHack Global in response to developer feedback, its now in October 14-16 (Friday through Sunday), rather than June. Each location will run on 2 of the 3 days. Now, University students are in attendance and not worrying about exams, the warm weather is not calling the Northern Hemisphere to the […]