Tag Archives: API

Where next for operators’ service innovation?

I’ve been a long time proponent on the importance of APIs (Application Program Interfaces) to operators’ evolving business models, in fact, of APIs for any web based business model as discussed in this API Management Whitepaper. However, time is moving on and operators continue to struggle with implementing the basics given their business model (charge […]

Summary of Telco Business Model Evolution Questionnaire Results

Firstly, thanks to the over 150 survey responses to the Telco Business Model Evolution Questionnaire.  Responses came from all around the world with a even split between Americas, EMEA, and APAC; from mobile, converged and cable operators; their suppliers, application developers and a few web-based service providers.  The responses to the multi-choice questions are available […]

Why Telco’s Continue to Loose Customers’ Hearts

Apologies for the gap in publishing, with the birth of my son, Liam, on the 28th Nov, and a rush of end of year projects; I’ve just not had the time.  But with the holidays coming up, I have a backlog of material to publish 🙂 Today I had an experience that is critical to […]

Operators must take their IN Open Source

The analogy I’m drawing here is between an operator’s IN platform and an enterprise’s / web service provider’s application server. The Intelligent Network (IN) enables both fixed and mobile operators to differentiate their proposition by providing value-added services in addition to the standard voice and messaging telecom services such as PSTN, ISDN and GSM services […]

When everybody wants to be your Friend: What’s an Application Developer to do?

Only a few years ago application developers were spurned by VCs as not being able to generate the returns they seek: ‘only platforms could do that.’  Now there’s a $100M fund for just iPhone apps.  Application developers were also subject the vagaries of operators’ new product development teams, who are expert on what will not […]

Open Innovation and Application Developer Needs

Over the past couple of years I’ve been helping operators understand ways they can harness open innovation.  Using a quote from Henry Chesbrough, UC Berkeley, from his book ‘Open Innovation’ to explain: “Open innovation means that valuable ideas can come from inside or outside the company and can go to market from inside or outside […]

Examining the Breadth of Capabilities Operators can expose through the ANI (Application Network Interface)

The Application Network Interface (ANI) is an interface through which operators can expose capabilities from their networks to third parties such as single sign-on, location and presence.  At SDP Asia I gave a presentation on “Examining the importance of the SDP to an Operator’s Web / Voice / Telco 2.0 strategy” where I covered a […]