Category Archives: BOSS

Startups to Watch: Wadaro, monitoring mobile network and services performance.

We’ve all experienced it: you’re on a call, not moving around, just talking and the call drops, you check the signal level on the phone and it’s gone only to return to near full strength as you check.  Does the operator even know what’s just happened?  And then when you’re on the move, for example […]

OSS Consolidation Part 1: Examining Service Management (Fulfillment and Assurance)

Starting with a few definitions: Service Fulfillment systems support processes that ensure service providers give requested services to customers in a timely and correct manner, so called Order-to-Cash cycle. Service Assurance solutions monitor service performance based on the customer’s view, not the network manager’s view, based on defined key performance indicators (KPIs), key quality indicators […]