Tag Archives: pipe

CXTech Week 34 2020 News and Analysis

The purpose of this CXTech Week 34 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

WebRTC Global Summit Review

Let me kick off with an obvious statement but it needs repeating: WebRTC is about communications not just telephony.  Which has an important corollary: telephony is not dead, its just becoming a bit-part in the emerging web-centric communications landscape. The first ever WebRTC Global Summit ran from March 31st – April 2nd in London. Congratulations […]