Tag Archives: Talkdesk

CXTech Week 9, News and Analysis

The purpose of this newsletter is to highlight, with commentary, some of the news stories in CXTech Week 9. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms / Communications, CPaaS, UCaaS, […]