Tag Archives: 2020

CXTech Week 1 2021 News and Analysis

The purpose of this CXTech Week 1 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Diversity in Consumption, Black and White Thinking, and Life in 2020

I recently responded to a friend’s weblog post, Ric Ferraro, when I read through his article about a day in his life in 2020.  I thought I’d use this article to give my perspective on how some technologies and behaviors may look by then, as well as some ramblings on a few related topics. An […]