Author Archives: Alan Quayle

CXTech Week 43 2020 News and Analysis

The purpose of this CXTech Week 43 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 42 2020 News and Analysis

The purpose of this CXTech Week 42 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 41 2020 News and Analysis

The purpose of this CXTech Week 41 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Being a customer of Verizon FiOS leaves me a little sad and frustrated

I pay $60pm for 75mbps internet access with Verizon FiOS, which they upgrade to 100mbps. When I connect my laptop directly to the router’s Ethernet port I see about 90-93mbps. It’s near enough what they claim. I know people in several countries that will look on enviously at such bidirectional rates (cough, Australia). However, new […]

CXTech Week 40 2020 News and Analysis

The purpose of this CXTech Week 40 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 39 2020 News and Analysis

The purpose of this CXTech Week 39 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 38 2020 News and Analysis

The purpose of this CXTech Week 38 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 37 2020 News and Analysis

The purpose of this CXTech Week 37 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

iFixit: Why I Paid Double to Replace my Mac’s Fat Battery

A couple of weeks ago I was working at the pool on a hot day, while my son played with friends. That evening I noticed my Mac was looking a bit fat, it rocked as I typed because the base was bowed. Checking online showed my batteries were reaching the end of the line. I […]