Tag Archives: westhawk

CXTech Week 34 2020 News and Analysis

The purpose of this CXTech Week 34 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Rich Communications – Time for Change!

At the Rich Communications event in Berlin, we ran a pre-conference workshop on WebRTC that included Tim Panton from Westhawk, Victor Pascual Avila from Quobis, Juan Mateu from Solaiemes, and myself.  The material from the workshop is show below.  It was a packed day, with the realization that an RCS strategy that does not include WebRTC […]