Tag Archives: customer pay space

CXTech Week 37 2022 News and Analysis

The purpose of this CXTech Week 37 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

The Two Sided Business Model is Broken in Telecoms – Its really the 1.005 sided Model

We’ve all watched over the past week the mess that is Apple’s PR over tracking people’s location in iOS4.  Apple entered a state of denial in being caught doing such a heinous action that it can not even admit the act to itself.  A team of researchers discovered that iOS4 is (was) secretly obtaining the […]