Tag Archives: Optus

CXTech Week 27, News and Analysis

The purpose of this CXTech Week 27 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

IMS World Fourm and IMS Status Report

In April I’ll be running a pre-conference workshop at the IMS World Forum on “Market Status and Case Studies,” its aimed at both non-technical and technical managers responsible for, or whose platform / service will need to inter-operate with, IMS.  The workshop’s objectives are: Provide a deep-dive quantified analysis of the IMS market status, enabling […]

IMS (IP Multimedia Subsystem) Status Report: Emerging from the Trough of Disillusionment?

I recently completed a report for Mind Commerce entitled: “IMS (IP Multimedia Subsystem) Status Report: Emerging from the Trough of Disillusionment?”  This report provides a valuable independent IMS status report that can help all in the industry have a clear view on its current status and the likely paths operators will take in the evolution […]

Human Behaviour and Mobile Broadband Pricing

In my journeys around APAC (Asia Pacific region) over the past few months, a common theme is the explosion of mobile broadband (MBB), as reported in previous articles in this weblog such as Mobile Broadband Explosion, The Internet’s Gone Video, and Mobile and DSL Broadband Compared.  However, the impact of that explosion on the operator […]