Tag Archives: Peter Drucker

CXTech Week 42 2020 News and Analysis

The purpose of this CXTech Week 42 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

My View on the “Accelerating Innovation in the Telecommunications Arena” Paper

Introductory Comments Overall, it’s a rather telco-centric view in the Telecommunications Arena paper, which today is far broader than telcos. It’s the internet. Most communications today are over the internet, not the PSTN. Telcos provide access to the internet, i.e. to peering points, they are not the exclusive transport / network within the internet / […]