Tag Archives: litany of excuses

Business As Usual Kills Most Innovation

In my travels I meet many Telco CEOs who have a common question, “How can I transform my organization to be more innovative?” My response is always the same, “You can not.” They look a little perplexed as most people tell them they can if they buy their snake-oil. Usually packaged up as digital-tripe like […]

The Network of Last Resort – What Viber Nexmo Deal Means

Nexmo recently announced a partnership with Viber for application to person communications over Viber’s messaging platform via Nexmo’s Chat App API.  I’ve been warning about the risk to telcos of becoming the communications network of last resort for many years. This deal heralds the turning point in A2P (Application to Person) communications that will lead to the […]

The Litany of Excuses Stifling Communication Innovation Part 3

A previous article set out the litany of excuses given as to why communication innovation has stopped in operators; and we’re working through how those excuses can be solved / avoided / ignored.  This article expands a little more through a case study the “We tried that service (or similar service) in our market and […]