Tag Archives: Antonio Cruz

CXTech Week 23 2024 News and Analysis

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The purpose of this CXTech Week 23 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Next Generation Service Platforms Review

Shortly after TADHack Global the Next Generation Service Platforms (NGSP) event took place on the 17/18 June in Munich.  Below are 2 sets of slides, the first reviews some of the key presentations given at the NGSP event, and the second is my presentation that provides some background on TADHack and a brief review of […]