Tag Archives: pricing

CXTech Week 38 2024 News and Analysis

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The purpose of this CXTech Week 38 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Case Study of Managed Service Success: IMIMobile

A previous article provided ‘A Managed Services Primer.’ Managed Network Services (MNS, aka Outsourced Network Operations) was a $10B business in ’08, with a CAGR (Compound Annual Growth Rate) of 16%.  Europe accounts for 45% of the market.  The leading supplier in the market, Ericsson, rips-out other supplier’s equipment and installs its own in the […]