CXTech News and Analysis, Week 8 2019
The purpose of this newsletter is to highlight, with commentary, some of the CXTech news stories from this week (week 8). What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms / Communications, […]